Terms and conditions

1. Introduction

Welcome to the piel naturals online store ("Company", "Our", "Our", "We")!

These terms and conditions of service ("Terms", "Terms of Service") govern your use of our website located at - https://www.pielnaturals.ge/ (collectively or separately the "Service") operated by piel by naturals.

Our Privacy Policy describes how to use our Service and explains how we collect, protect and disclose information we receive as a result of your use of our Websites.

The agreement between us and you (the “Agreement”) includes these terms and conditions and our privacy policy (“Agreements”). YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THE AGREEMENTS AND AGREE TO THEM.

If you do not agree to (or cannot comply with) the Agreements, you may not use our Services, but please notify us by email. Email info.pielnaturals@gmail.com so that we can find a solution to the current situation. These Terms apply to all visitors, users and others wishing to access the Services.

2. Communication

By using our Service, you consent to receive news, marketing or promotional materials and other information that may be sent from us. However, you may opt-out of receiving the above-mentioned information from our e-mail. By sending a message about unsubscribing to info.pielnaturals@gmail.com.

3. Purchase/purchase

If you wish to purchase a product or service made available through the Service ("Purchase"), you may be required to provide information relevant to your purchase, including, but not limited to, your credit or debit card number, the expiration date of your card, your registration address, and the shipping address required. information.

You represent and warrant that: You have the legal right to use any Card(s) or other payment method(s) in connection with any Purchase; and that the information you provide is true, correct and complete.

In order to make payments and purchases, it may be necessary for us to use a third-party service. By providing your information, you authorize us to provide that information to third parties subject to our privacy policy.

We reserve the right to refuse or cancel your order at any time for certain reasons, including but not limited to: product or service availability, errors in product or service description or pricing, errors in your order, or other reasons.

We reserve the right to refuse or cancel your order if we suspect fraud or an unauthorized or illegal transaction.

4. Order cancellation/refund/reimbursement

The order can be canceled within 24 hours of placing the order. Refunds are made within 5 days of the original order date.

5. Composition/Content

Any visual and textual material on our website is owned by or licensed to piel naturals. You may not distribute, modify, transmit, download, copy or use said content in whole or in part for personal commercial purposes or without prior written permission.

6. Prohibited Use

You may use the Service only for lawful purposes and in accordance with the Terms.

7. Analytics

We may use third party services to monitor and analyze the use of our Service.

8. Accounts

When you create an account on our website, you confirm that the information you provide is accurate, complete and current at all times. Incorrect, incomplete or outdated information may result in immediate cancellation of your account.

You are responsible for maintaining the confidentiality of your account and password. You agree to be responsible for any and all activities or actions associated with your account and/or password. You must notify us immediately of any breach of security or unauthorized use of your account.

We reserve the right to refuse service, file accounts, remove or edit content, or suspend orders at our sole discretion.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without notice or liability, in our sole discretion, for any reason and without limitation, including but not limited to violation of the Terms.

If you want to terminate your account, you can simply stop using it.

10. Governing Law

The Terms and Conditions are governed by and interpreted in accordance with the laws of Georgia, within the scope of the relevant regulatory law, without regard to conflicting provisions.

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right. If any provision of these Terms is held by a court to be invalid or unenforceable, the remaining provisions of these Terms will remain in effect.


11. Changes to the Service

We reserve the right to make changes to our service at our discretion. From time to time, we may restrict access to some or all of the Service to users, including registered users.


12. Confirmation/Consent



13. Contact us

Please send your feedback, comments, technical support requests to e-mail. Email: info.pielnaturals@gmail.com


Privacy Policy

The website www.pielnaturals.ge serves you according to the privacy policy below.

This privacy policy is used to inform the user of the website about our policy regarding the collection, use and disclosure of personal data.

If you choose to use our services, you consent to our collection and use of the information described in this policy. The personal information we collect and process is used to provide and improve our services. We will not use or share information received contrary to the rules set forth in this policy.

Terms used in this Privacy Policy have the same meaning as in the Terms and Conditions.


Collection and use of information

In order to improve the quality of our services, we may ask you to provide certain types of personal information by which we can identify you. This includes, but is not limited to, name, phone number, date of birth, gender, purchase information, images, zip code, financial information (which includes your credit or debit card details), etc. The information we collect is used to contact you or to identify you.

We take care of the security and protection of your personal data. We will not use your data improperly. We will provide you with complete and comprehensive information regarding the processing of your personal data at any time.


login data

We inform you that when you visit the website, we collect information that your browser sends and it is called login data. This may include information such as your computer's Internet Protocol address, browser version, pages of our site visited, time spent on those pages, and other statistics.


service provider

We may hire third parties - companies or individuals - to: improve the service; providing services on our behalf; sub-services related to the service; Service analysis.

We inform you that the parties listed above may have access to your personal data. This is due to the obligations they have towards us. However, they undertake not to distribute or disclose this information for any other purpose.



We value your trust in providing us with personal information, so we take every precaution to protect it. However, remember that when exchanging information over the Internet, there is no electronic production method that is 100% secure and reliable, so we cannot guarantee absolute security.


Links to other websites

Our website may contain links to other websites. If you use such a link, you will be redirected to the corresponding page. Remember that their functionality does not concern us, so please review their privacy policy. We cannot control and are therefore not responsible for the content, policies or practices of others' websites.

Changes to the Privacy Policy

This privacy policy is subject to revision and change. Therefore, we recommend that you review it periodically. We will notify you when the change is made. The change or addition comes into effect immediately after it is published on www.pielnaturals.ge.



For questions or suggestions regarding the privacy policy, please contact us at: info.pielnaturals@gmail.com

User Data Deletion

To comply with the General Data Protection Regulation (GDPR – Art. 17 – Right to Erasure), you must first obtain authorization, then go to your profile and click the "DEACTIVATE ACCOUNT" button to send a request that will ensure your data deletion.